At Bundlgate , we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we’re here to help.

Returns

You have 30 days from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be unused, in the same condition that you received it.
  • The item must be in its original packaging.
  • A receipt or proof of purchase is required.

Certain types of items may not be eligible for return (such as personalized or final sale items). Please check product descriptions for details.

Refunds

We accept refund requests within 30 days of receiving your order.

Once your return is received and inspected:

  • We will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 30 days maximum.
  • The refund will be issued to your original method of payment.

Please note:

  • Shipping costs are non-refundable, unless the return is due to our error (damaged or incorrect item).
  • Depending on your payment provider, it may take additional time for the refund to appear in your account.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us.

Return Shipping

  • Customers are responsible for return shipping costs, unless the item is defective or incorrect.
  • We recommend using a trackable shipping service to ensure your return is received.

Contact Us

Business hours:

Monday to Friday: 8:00 am to 5:00 pm (GMT+01:00)

Saturday & Sunday: Closed

We do our best to reply to your e-mail within 1-2 days.

Have a question? Our customer support team is here to assist you!

For product inquiries or assistance with your order, feel free to reach out via email or phone.

Email: support@mysppce.info

Phone: +447781486399

Address: 54 Wern Ddu Lane LUMBUTTS OL14 9QQ , UK